delivery  POLICY

Same Day Delivery: 

If you order before 12:00 pm in the recipient’s time zone, we can typically deliver the flowers the same day Monday through Friday. For orders going outside of our local delivery area, we may require the order to be placed by 12:00 pm for same-day delivery. For same day service on Saturday please order by 12:00 pm

Specific Times: 

We are unable to guarantee delivery at a specific time, but we are normally able to deliver within four hours on orders. You may request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.

Delivery Times: 

Normal delivery times are 9am-1pm daily for orders going to a business, residence, hotel, or hospital, an for orders going. During major holidays such as Valentine’s Day and Mother’s Day we operate extended hours and delivery times are 8am-8pm.

Weekend Delivery Policy:

 If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries. If Saturday or Sunday is not available, then the order will be scheduled for Monday and we will inform you of the rescheduling (you will be contacted first before rescheduling a Birthday or Anniversary gift for Monday).

P.O. Boxes: 

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

Canceling an Order: 

Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. To cancel or change an order that has not been processed,

Recipient May be Contacted: 

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.

Request to Leave Item at Door: 

The customer assumes all liability for requests to leave arrangements. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves.  Pretty Petals cannot be held responsible for missing or faulty product due to this special request.

Recipient Refusal of Delivery: 

If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.

Card Messages: The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

TAXES & PRICING

  • Sales tax will be displayed in the checkout if applicable

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